Industry · Travel & Hospitality

Database performance for booking windows you can't afford to lose.

Real-time SQL Server monitoring, audit-ready telemetry, and AI-assisted query analysis on the on-prem roadmap — for booking engines, PMS and loyalty databases. Built to hold up through peak-demand windows, deployed on-premise, with PCI-aligned test-data tooling for everything outside production.

PCI DSS aligned test dataGDPR by architectureOn-premise by designPluggable AI · on-prem or cloudPeak-demand workloads
Architected for
PCI DSS 6.4.3GDPR Art. 32KVKKAir-gapSovereign deployment
The problem

Booking engines, PMS and loyalty databases don't fail gradually. They fail at the worst possible moment.

Three pressures that turn travel database observability from an engineering tool into a revenue and compliance problem.

Peak demand, peak risk

Season openings, flash sales, festival windows, holiday bookings — travel and hospitality databases face traffic patterns most enterprise workloads never see. Generic tools were tuned for steady-state load. When the booking page slows down on launch day, the revenue is gone — and the social-media damage compounds the loss.

Risk · revenueSale day

PCI DSS, GDPR & loyalty data

Loyalty programs hold some of the richest customer data in any industry — payment cards, passport details, travel history, family members. PCI DSS 6.4.3 and GDPR Article 32 prohibit production payment and personal data in dev/UAT environments. Most teams still copy production to dev anyway — and hope nobody asks.

Risk · compliancePCI 6.4.3

Multi-property visibility

A hotel group runs PMS, CRS, central reservations, loyalty, payment and revenue management — across dozens of properties and dozens of database instances. When something slows down, the on-call DBA has six dashboards open and still doesn't know which system the customer is complaining about.

Risk · operationalSix dashboards
Use cases

How hotel groups, OTAs, airlines and loyalty platforms use Avesys.

Four workloads where peak-demand architecture, PCI-aligned test data and audit-ready telemetry are non-negotiable.

01 · BOOKING

Booking engine & inventory monitoring

Booking-engine availability queries hit the database thousands of times per minute. DPM watches wait stats, blocking and plan-cache regressions in real time — so the search-to-book funnel doesn't silently degrade during a peak window.

Wait stats · throughputSearch-to-book
02 · PMS

PMS & multi-property estate health

PMS databases are the operational heart of every property. DPM monitors the entire SQL Server estate behind your PMS — across every property — from one console. Performance degradation surfaces before front-desk staff complain.

Per-property · per-regionOne console
03 · LOYALTY

Loyalty platform performance at member scale

Loyalty databases hold tens of millions of members and their full transaction history. DPM catches plan regressions on member-lookup queries before they cascade into slow rewards redemption or broken statement generation.

Member lookups · per minutePre-cascade
04 · TEST DATA

PCI-aligned test data · DataForge

Production cardholder and loyalty data cannot legally be in dev/UAT under PCI DSS 6.4.3 and GDPR Art. 32. DataForge discovers PII automatically, masks consistently across referential dependencies, and produces compliant test environments in minutes.

PII discovery + maskingPCI-aligned
Real-time alerting engineShipping today

Catch the regression before the sale window goes live.

DPM watches every monitored instance against thresholds you set and baselines it learns. When booking-engine availability slows, a PMS query plan flips or loyalty lookups drift, the alert lands in the channel the on-call DBA already lives in — entirely inside your network.

01Threshold & anomaly alerts on instance healthLive
02Routes to the channels DBAs already useLive
03Plan-regression detection on top queriesLive
04Lightweight collector — sub-1% CPU overheadLive
See the alerting engine →15-min walkthrough
DPM · live alertsStreaming
Plan regression · sp_SearchAvailability
avg duration ↑ 120ms → 3.6s · 17 minutes
Index IX_Inventory_RatePlan dropped overnight. Search-to-book funnel degrading 14 minutes before sale window. One-click fix attached.
Blocking chain · PMS-EU-04
head blocker SPID 218 · 8 sessions waiting · 42s
Check-in batch holding LCK_M_X on dbo.Reservation. Front-desk operations queueing across 6 properties.
Anomaly · LOYALTY-DB-01
member-lookup p95 ↑ 2.4× · 11 minutes
Statement-generation job overlapping with redemption window. Pattern not seen in last 14 days of baseline.
<1%
CPU overhead from the lightweight collector agent · per monitored instance · production travel workloads
The numbers

What travel CIOs and revenue leads actually measure.

Three numbers a VP of E-commerce, a DBA lead and a CISO all look at — and where Avesys moves each one in the right direction.

Per instance · per year
€650
Predictable, fleet-scale pricing

One number. No per-database tax, no metric-by-metric upsell. Onboarding the next 30 properties costs what onboarding the last 30 cost — easy to model, easy to defend in a budget review.

Collector overhead
<1%
CPU on monitored instances

The agent is engineered to disappear. Sub-1% CPU on production instances means you can monitor your busiest checkout database the same way you monitor a warehouse OLAP node — without becoming the cause of the slowdown.

Bytes of guest data leaving
0
GDPR & PCI by architecture

No outbound network path for the Avesys collector. The console, the collector and the local AI option all run inside the customer perimeter — GDPR and PCI DSS addressed in architecture, not in policy.

Built for travel & hospitality estates

Not a SaaS dashboard with a peak-demand promise. Built for sale day.

Three architectural calls that separate database observability built for peak-demand travel estates from a generic monitoring tool.

01 · Peak-demand ready

Stays invisible during the sale window

No cloud relay for the Avesys collector, no outbound telemetry, no spiking agent overhead. The collector is engineered to disappear during the exact 90 minutes that revenue is on the line.

Sub-1% CPU overheadEngineered for peak loadOn-prem deploymentNo outbound telemetry
02 · PCI-aligned by tooling

DataForge masking, not policy promises

Production cardholder and loyalty data cannot legally sit in dev/UAT. DataForge discovers PII automatically, masks consistently across loyalty-booking-payment referential links, and provisions compliant test environments on demand.

DataForge included LivePII discovery + maskingConsistent across joinsPCI DSS 6.4.3 supported
03 · Pricing

One number per instance, every year

€650 per instance per year. Predictable as your property count grows. Competing DPM tools price by metrics retained, by user, by data volume — chains grow by acquisition, not by single seats.

€650 / instance / yrNo per-database taxNo metric-volume billingChain-scale licensing
Why this matters now
A slow booking page on launch day is not a database problem. It is a revenue problem.
Built by DBAs who have been on-call

Peak demand, regulated workloads, two decades of on-call experience.

The founders previously built and operate EST10, an enterprise data management consultancy with 20 years of experience running mission-critical SQL Server estates for regulated, large-enterprise clients. Avesys is the productization of that experience — a tool that doesn't ship guest data to a US cloud, doesn't require a six-month implementation, and holds up the night a sale window goes live.

The platform was designed against the bar a serious peak-demand deployment clears — PCI-aligned test data by tooling, GDPR by architecture, sub-1% overhead during launch windows, and pricing that scales with the chain.

0
Bytes of guest or cardholder data leaving the network
GDPR and PCI DSS addressed by architecture — not by policy.
The Avesys standard for travel & hospitality

Six things a database-observability platform must do to belong inside a peak-demand travel estate.

Not a feature checklist against other vendors. The bar a serious travel-grade platform clears — and what we built Avesys to deliver from day one.

01 / 06
Sovereign by architectureSovereignty
Deployed entirely inside the customer perimeter. No third-party cloud relay for the Avesys collector. No guest, member or cardholder telemetry leaves the network. GDPR and PCI DSS addressed by design.
02 / 06
Peak-demand readySale day
<1% CPU overhead on monitored instances. Engineered to stay invisible during sale launches, season openings and festival windows — the worst possible time to add overhead.
03 / 06
AI on your terms
Query analysis and PII discovery powered by a domain-tuned model — running on your own hardware for full sovereignty, or via your LLM provider of choice (Gemini, Claude, OpenAI). The runtime is configurable per deployment.
04 / 06
PCI-aligned test data
DataForge automatically discovers and masks cardholder, loyalty and PII data. PCI DSS 6.4.3 supported by tooling, not by policy.
05 / 06
Multi-property visibility
One console for every database, across every property and every system — without centralizing guest data.
06 / 06
Affordable at chain scale
A hotel group or carrier with 100+ SQL Server instances should not spend six figures on monitoring. Predictable per-instance, per-user, per-TB pricing.
Pricing

One line item. Predictable as the chain grows.

Per-instance pricing, every year. Everything DPM ships today — wait stats, blocking, queries, fleet view, alerting, the lightweight collector — included.

Avesys DPM · per SQL Server instance
€650 / yr
All features included · no add-on SKUs

One annual fee per monitored instance. Whether the instance powers a PMS, a booking engine, loyalty or BI — same number, same product, same agreement.

Real-time instance monitoringWait statistics analysisBlocking & deadlock detectionQuery performance analysisThreshold & anomaly alertingMulti-instance fleet viewLightweight on-prem collectorNo outbound telemetry
Calls to action

Pick your starting point — we'll meet you there.

Three low-friction ways to start a conversation. Whichever you choose, you'll land on a 15-minute call with someone who has actually been on-call for a travel & hospitality SQL Server estate.